Phone: 0124 458 0651
Email: [email protected]
09:30 am to 06:30 pm
Monday to Saturday

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Terms & Conditions

  • During the stay, terms & conditions to be followed as per the house rule policy.
  • The content and information displayed on this web site ("") is the property of The Fern Hotels & Resorts and is collectively referred to as ("Fern Hotels Information", "Fern", "we", "our" or "us"). The downloading, reproduction, or retransmission of Fern Information, other than for non-commercial individual use, is strictly prohibited.
  • By using this website you are accepting all the terms and conditions set forth below. If you do not agree to each and all of these terms and conditions please do not use the site. We reserve the right, at our discretion, to change and/or modify portions of these terms at any time without notice unless otherwise indicated, such changes will become effective immediately; therefore, please check these terms periodically for changes.
  • Fern's internet sites may contain reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights of the Fern. No license in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of Fern and/or other parties is granted to or conferred upon you.
  • You agree that you will not use any device, software or other instrumentality to attempt to interfere with the proper working of our site, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior express consent from an authorized Fern (such consent is deemed given for standard search engine technology employed by Internet search web sites to direct Internet users to this site).
  • You agree that you will make only legitimate reservations in good faith for use by you and your invited guests only, and not for other purposes, including without limitation, reselling, impermissibly assigning or posting on third party websites, or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand.
  • This site may provide you with the ability to use usernames, passwords, or other codes or devices to gain access to restricted portions of this site ("access codes"). The content contained in such restricted areas is confidential to Fern, and is provided to you for your business use only, which includes reviewing commission status and statements, and enrolling in our Electronic Funds Transfer program as described below. We reserve the right to prohibit the use of such access codes on your behalf by third parties where we determine that such use interferes with our site's operation or results in commercial benefits or other entities to our detriment.
  • To the maximum extent permitted by law, all Fern "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
  • To the maximum extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
  • With respect to all communications you make to Fern regarding Information including but not limited to feedback, questions, comments, suggestions and the like: (a) you shall have no right of confidentiality in your communications and Fern shall have no obligation to protect your communications from disclosure; (b) Fern shall be free to reproduce, use, disclose and distribute your communications to others without limitation; and (c) Fern shall be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information. The above is limited only by our commitment and obligations pertaining to your personal information.
  • Fern Information may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. Fern shall not assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honour reservations or information affected by such inaccuracies. Fern reserves the right to make changes, corrections, cancellations and/or improvements to Fern Information, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction. Fern sites contain information on Fern products and services, not all of which are available in every location. A reference to a Fern product or service on a Fern Internet site does not imply that such product or service is or will be available in your location.
  • If you choose to leave this Fern site via links to other non-Fern sites, including those of advertisers, Fern is not responsible for the privacy policies of those sites or the cookies those sites use. In addition, because Fern has no control over such sites and resources, you acknowledge and agree that Fern is not responsible for the availability of such external sites or resources, and does not endorse is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.
  • We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
  • If you have questions about these Terms of Use please send an email to [email protected]
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