Phone: 0124 458 0651
Email: [email protected]
09:30 am to 06:30 pm
Monday to Saturday
Information Collected and For What PurposeFern Hotels collects the following information through our website https://www.fernhotels.com.
Our servers automatically collect and log analytics data for all visitors to our websites.
Information collected includes:
Your IP address
Your geographic location
Date/time each page was requested
Your Operating System type and version
Your Web Browser type and version
Total bytes of data transferred
Analytics data is used by Fern Hotels to generate detailed reports and statistics on website visits.
Form DataOur website(s) contain on-line forms which enable you to submit enquiries for products or services, request support or participate in an on-line discussion. All data collected through forms by Fern Hotels is used only for the purpose for which it was supplied.
The kind of information we hold about youPersonal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
There are "special categories" of more sensitive personal data which require a higher level of protection.We may collect, store, and use the following categories of personal information about you:
Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses.
National Insurance or TAX ID number/PAN card.
Driving licence / Passport / Adhar details.
CCTV footage and other information obtained through electronic means such as door access records.
Information about your use of our information and communications systems.
Information DisclosureFern Hotels will not disclose any information obtained through our website to any third party without their express consent. Fern Hotels will have a record of the incoming email address if you have sent Fern Hotels an email or submitted an enquiry. We do not add your email address to a mailing list and we will not send you unsolicited email (SPAM). Fern Hotels will use your email address to respond to your requests and communicate directly with you. Fern Hotels does not provide facilities for the secure transmission of information across the Internet. Website users should be aware that there are inherent risks transmitting information across the Internet.
Changes to this privacy statementWe reserve the right to update this privacy statement at any time, and we will provide you with a new privacy statement when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.